Right First Time: TSP Review

The Tenant Scrutiny Panel (TSP) need your feedback!

TSP are currently reviewing the repairs service and 'Right 1st time'. If you've had a repair in the last 6 months, please complete their survey.


The Tenant Scrutiny Panel is a tenant’s group that aims to have greater transparency in how Housing Services operate and to help put tenants at the heart of the organisation. They:

  • Scrutinise the housing services delivered to all tenants

  • Give an independent view of how we perform and how our processes work. This group will remain distinct from existing Tenant Groups

  • Highlight what we do well and what we need to do better

  • Report back to Tenant Groups, Service Managers and Councillors on recommendations to implement change, if necessary.

For more information, please contact:

Claire Cuthbert

Housing Participation Lead Tel: 01793 46 4286 Email: ccuthbert@swindon.gov.uk

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Call Us: 01793 445503   /   Email: getinvolved@swindon.gov.uk   /  Write: Swindon Borough Council, Civic Offices, Euclid Street, Swindon, SN1 2JH

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